CKC CARES Ventures Ltd. Privacy and Data Use Policy

Effective: June 2025

This Privacy and Data Use Policy explains how CKC Cares Ventures Ltd. (CKC Cares),  collects, processes, stores, and protects your personal information across our websites, services, products, digital tools, and AI agents. This includes our educational programs, Shopify storefront, virtual sessions, assessments, sound empowerment offerings, and ethical AI tools.

CKC Cares is committed to protecting your privacy and dignity while upholding global standards of ethical data governance.

Global Data Protection Alignment

CKC Cares aims to comply with and align its practices with the following regulations and frameworks:

  • Bermuda Personal Information Protection Act (PIPA)
  • European Union General Data Protection Regulation (GDPR)
  • United Kingdom Data Protection Act 2018 (UK DPA)
  • OECD Privacy Guidelines
  • UNESCO Data Ethics Recommendations
  • Relevant provisions under the California Consumer Privacy Act (CCPA) for US-based users

Where local laws offer stronger protections, CKC Cares adheres to the higher standard by default.

Information We Collect

We only collect data that is necessary to deliver services and improve user experience. This includes:

  • Contact Information: name, email address, organisational affiliation
  • Service Data: session notes, responses to assessments, participation in workshops
  • Technical Data: device/browser type, usage logs, cookies (non-identifying)
  • Feedback & Communications: survey responses, queries, testimonials
  • AI Interaction Data: non-identifying input and output from CKC Cares AI agents for service personalisation

We do not collect sensitive data (e.g., health records, ID numbers) unless explicitly needed and consented to in advance.

How We Use Your Information

Your data may be used for the following purposes:

  • To deliver coaching, workshops, policy diagnostics, and assessments
  • To personalise AI agent responses (non-identifying, session-based only)
  • To issue certificates, diagnostics reports, or participation summaries
  • To process payments or bookings securely
  • To inform the development of future services, offerings, and frameworks

We never sell your data or share it with third parties for commercial gain.

Your Rights Under Global Law

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your data
  • Request a copy of your data
  • Object to certain types of processing
  • Withdraw consent at any time
  • File a complaint with your local data authority (we will assist if needed)

To exercise your rights, contact privacy@ckccares.com.

Data Storage, Security & Retention

  • Data is stored using secure, access-controlled cloud platforms.
  • Only authorised CKC Cares team members can access personal information.
  • We use privacy-by-design and security-by-default principles across all services.
  • Personal data is retained only as long as necessary to fulfil its purpose. Data from assessments, AI agents, and events is reviewed for deletion after 12–18 months unless extended by client request.
  • Websites use secure SSL encryption and verified platforms (e.g., Shopify, Webflow, Notion) to manage data securely.

AI Tools & Agent Use

When using CKC Cares AI agents:

  • Conversations are not used to train third-party models.
  • CKC Cares AI agents are trained to avoid retaining information beyond each session.
  • Where agents collect data (e.g., assessments), it is anonymised unless explicitly consented to.
  • Agents do not make decisions on your behalf.
  • All responses are educational or supportive, not legal, medical, or clinical advice.
  • All AI agents display clear disclaimers about their nature and limitations, and include opt-out instructions when embedded on client-facing sites.

We actively test our tools for bias, emotional clarity, and misuse.

AI Oversight & Monitoring
All CKC Cares AI agents are developed and monitored under human supervision. Regular reviews are conducted to:

  • Audit for emotional clarity and unintended bias
  • Detect potential misuse or manipulation
  • Ensure ethical alignment with our reflective safety standards
    Any updates to agent behaviour or capability are logged, reviewed, and disclosed as necessary.

Children's Data & Parental Guidance

CKC Cares does not knowingly collect personal information from children under 13 without parental or legal guardian consent. For youth programs, parental approval is required. All content for minors is designed to be trauma-informed, culturally safe, and age-appropriate.

We may require age confirmation or consent acknowledgement on forms or tools that may be accessed by users under age 18.

Third Parties, Platforms & International Transfers

  • CKC Cares does not allow third-party access to personal data unless explicitly required for payment, hosting, or delivery of services (e.g., Shopify, Stripe, Webflow, Google Workspace, Notion).
  • Any third-party vendor is subject to contractual data protection obligations.
  • Data may be processed in jurisdictions outside your country, but always under secure conditions that meet international standards.

A full list of sub-processors is available upon request.

Consent, Cookies & Website Tracking

  • Our websites use cookies and analytics tools (e.g., Google Analytics, Shopify Pixel) for performance monitoring and user experience improvements.
  • Where required by law (EU/UK/Bermuda), we seek explicit opt-in consent before setting cookies.
  • You can update or withdraw your cookie preferences at any time via our site settings.

All form submissions include clear consent checkboxes and data use notices in alignment with global privacy laws.

Sub-Processors Used by CKC Cares Ventures Ltd.

We use a limited number of carefully vetted service providers to support our operations. A few core vendors include:

  • Shopify (commerce platform)
  • Stripe (secure payment)
  • OpenAI (AI agent processing – session-based only, no training on inputs, no data retention beyond processing)
  • Bitrix24 (communication, storage)

A full sub-processor list is available upon request at privacy@ckccares.com. All partners are bound by data protection agreements and are reviewed regularly for security and legal compliance.

Updates to This Policy

We review this policy regularly. Updates will be posted on our website with the “Effective Date” noted above. For material changes, we may notify you via email if you're on our mailing list.

Questions or Concerns?

Please contact our Privacy & Data Ethics team:

We will respond within 5–10 business days and are happy to explain any part of this policy in more detail.

This Privacy & Data Use Policy reflects our global commitment to ethical design, human-centred services, and respect for your digital sovereignty.

Privacy Policy v1.0
Reviewed May 2025 | Next Review: June 2026
CKC Cares Ventures Ltd. All rights reserved

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